Reservation Conditions

CONDITIONS OF RESERVATION

  • The hours of entry and exit (Check in 16.00 and check out 12.00). You can request a change in it by prior consultation.
  • If you plan to arrive after 8 PM, please inform the property about your arrival time. To notify you, you can do so by e-mail, indicating your name and surname or by calling our Information and Reservations number 653115052.
  • After 48 hours after leaving the house and after checking that no damage has occurred, the deposit will be returned by bank transfer to the account previously provided by the customer.
  • At the time of arrival at the house the remaining amount of your reservation (cash or card) will be paid. They must also fill out the registration form with their information that they will find on the table of the room.
  • Cards accepted: VISA – MASTERCARD – MAESTRO – AMERICAN EXPRESS
  • The accommodation will only be occupied by the number of people registered. The accommodation of more people than those registered is completely forbidden.
  • You will find all appliances and furniture in perfect condition, if a breakdown or failure should be reported immediately to 653115051.
  • We include linens and a set of towels for each of the guests. The personal hygiene products (gel, shampoo, toothpaste …) will have to be brought from home.
  • For stays longer than 7 nights, the houses are cleaned every 7 days, with the corresponding change of bed linen and towels.
  • To request your Firewood Pack, you must do it before 6:00 p.m., during weekends and holidays, you must request it before 2:00 p.m.
  • Pets are not accepted
  • Do not throw garbage to the Wc, in this way we avoid possible jams.
  • For the use of the pool it is obligatory to go in a bathing suit
  • According to the Order of the Junta de Andalucía 21 May 2009, it is prohibited to use the barbecue from June 1 to October 15, since we are next to the Protected Area of ​​the Sierra de Grazalema Natural Park

In addition, you should pay special attention to:

  • Control the volume of television and radio, as it can disturb many of our customers who visit our homes in search of peace and tranquility.
  • Care will be taken in the use of the fireplace and the barbecue, avoiding that any pavesa ignited from them and causing a fire.
  • Respect common areas.